Refund and Returns Policy

Cake That! Sandwich Co. Store Policies

There are situations where refunds are granted:

If any of our Brownie, Cookie, or Cupcake Sandwiches are in poor condition and/or tampered with your item is eligible for a return. 

  • First email our customer service team at
  • Once your return email is received and inspected, we will send you an email to notify you that have received your emailed proof. We will also notify you of the approval or rejection of your refund. 
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at

To return your product, you should mail your product to: PO BOX 368, Manahawkin, NJ 08050.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Contact us at for questions related to refunds and returns.,


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